E-Concussion

Summary Of QBQ
Key Thought
1. Focus on “Activity”
2. Be a responsible person
3. Always think about “What can I do?”
4. Use “what” instead of “Why”
Ex: Why should I do?
-> What can I do?
5. Use “Now” instead of “When”
Ex: When will consumer understand it?
->Now I can explain it to consumer.
6. Use “I” instead of “Who”
Ex: Who should be responsible for it?
-> I can do it right now.
7. Don’t blame, Don’t complain, Don’t delay
8. Positive Mental Attitude Don’t says you don’t have power!
9. Stand up and be a role model
10. Always ask better questions.